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Psychic Sofa FAQs

Using Psychic Sofa

I have been cut off from my call or the call didn't connect!
Quite often callers calling from a mobile phone can momentarily lose network coverage. If you do get cut off please us on 1300 277 109 or email us at so we can investigate the cause.

Can I extend the length of my psychic reading?
Yes, you have the option to extend your reading by a further 10, 20 or 30 minutes at the end of the call. Just follow the voice prompts when your reading ends.

Can I return to the main menu and select another reader?
Yes, if you do not connect with your reader you can press the hash key (#) at any time to return to the main menu and select another Psychic reader.

How do I get the most out of my reading?
To get the most from your reading, we always recommend calling from somewhere quiet and comfortable, without the noise and distractions of others. This ensures that both you and your psychic reader can concentrate, giving you with the most accurate reading and results.

We know that some of our clients get a little nervous before their psychic calls - because they're never sure what they will discover. If this sounds familiar, simply take a deep breath, make yourself a refreshing drink and listen to your favourite music before making the call. Be in a relaxed state, and be open to new possibilities.

Because you may find out some life-changing information, or cryptic messages that may need deciphering, we recommend taking notes during your readings so that you can reflect on all that you've learnt. Use your own intuition to find meaning in these messages, and consider the impact this could have on your life. If it doesn't seem to connect, it may mean the answers are yet to come!

Email Readings

What should I expect during my psychic email reading?
To have an email reading, simply submit a request based on a topic of your choice to our intuitive psychics and they'll get back to you within 48 hours. Your email will answer your query or question with guidance and support, and ask you to consider how this advice could impact you in the future.

About Psychics

How do I know if your psychics are genuine?
We understand the scepticism around psychics and the paranormal as a whole, which is why we ensure we only let the best of the best answer our clients' calls. With an exceptionally high satisfaction rate and client testimonials that emphasize our psychics' skills, you can trust our psychics to provide you with readings that can open your eyes to new possibilities, and take you down new paths you may never have thought possible.

What are Mediums?
Mediums are people who speak to the spirit world, to pass on messages from loved ones who want to connect with those still on Earth. Some mediums receive intuitive information, where words and images appear, whereas others hear auditory messages or see images of these messages. When communicating with the dead, some mediums go into a trance-like state, and others may be wide awake.

No medium can ever guarantee that a particular spirit's message will come through, but they will do their best to decipher what does.

What are Tarot Card Readers?
Tarot Card readers find meaning in a Tarot spread of cards. The deck is made up of the 22 Major Arcana cards, and 56 Minor cards. The former symbolise life's karmic and spiritual energy, whereas the latter teaches us how to navigate everyday life, and the challenges we may face in them. With a range of ways to lay out the cards, and with each card having deep and powerful meanings, we can learn a lot from the cards, and where the path we are on could lead us to.

What are Angel Card Readers?
Angel Card Readers take meaning from the Angel cards, which are guided by the spirits above. We are all said to have spirit guides who only want to show love and care for us, and with the draw of a card, can guide us with the current state of our lives, or tell us where we may end up. Offering insight into everything from relationships, finances and our careers to exciting new opportunities, Angel Card readers can answer open-ended questions with guidance and wisdom filled with love and otherworldly understanding.

What are Clairvoyants?
Clairvoyants use their third eye, as well as guidance from the spirit world, to describe people, images, objects and locations that relate to clients during their readings. Helping to confirm events from the past and present, clairvoyants can teach clients how to deal with these events for a much better future.

There are 4 main types of clairvoyants: clairvoyance (clear seeing); clairsentience (clear sensing); clairaudience (clear hearing); Claircognizance (clear knowing). Some clairvoyants have multiple skills and will encourage you to find peace in their intuition.

What are Masters of Numerology?
If the same numbers always pop up wherever you go, or you find they appear at key moments in your life, then a Master of Numerology can interpret their meaning for you. The world is full of cosmic calculations, allowing you to also discover your life path number, expression number, soul urge number, personality number and birthday number, among other important numbers that can reveal information relating to all facets of your life.

Why should I choose Psychic Sofa?
There are an infinite number of reasons to choose Psychic Sofa, including:

  • We have the biggest range of psychics in the UK, offering our clients the chance to connect with clairvoyants, mediums, Tarot Card readers, Angel Card readers and Masters of Numerology, among other fantastic psychics.
  • We don't just let anyone join our psychic network. We vet all budding psychics hoping to join our lines, ensuring they're genuine, honest and have our clients' best interests at heart.
  • Not only do we charge some of the best rates in the industry, but we provide loyal customers with exclusive rates - a small token of our appreciation.
  • We understand that support and guidance may be needed at all hours of the day, and so we ensure that there is always someone available to speak to should you want to. We have psychics available 24/7, 365 days of the year who are happy to take your call.
  • Should you ever have a question, query or concern, we have a UK-based customer service team who always do their utmost to help. No issue is ever too big. No question will be left unanswered.
  • Our ultimate goal is 100% satisfaction, which explains why we have so many positive testimonials - from both clients and psychics alike. You won't find a better psychic network out there, and we don't think you need to either!

How much does a psychic phone reading cost?

Unlike with most online or telephone psychic readers, Psychic Sofa offers a convenient wallet payment system that can be used to chat with any of our readers. The wallet function operates in the same way that a pre-saved payment method works - you’ll add credit to your card in advance, which will be stored inside your wallet, and this will be available to use whenever you may need it. This means that whenever you want to chat to one of our trusted psychic readers, you’ll be able to do so instantly, without having to enter credit card details or set up payment. At the end of your call, the applicable amount of minutes will be removed from your wallet automatically.

When you use the Psychic Sofa wallet, you’ll also get fantastic value for money too - you’ll get 10% extra minutes for free, as well as the chance to purchase our minutes bundles which offer time with our psychic readers at the best possible rates! You’ll be able to top up your wallet by phone or online, so there’s a way to pay that’ll suit everyone.

Head over to our Psychic Sofa wallet page today to learn more about our handy payment system!

Our prices are as follows:

  • 60 minutes (+12 free minutes) - $120.00
  • 120 minutes (+12 free minutes) - $240.00
  • 180 minutes (+18 free minutes) - $360.00
  • 240 minutes (+24 free minutes) - $475.00
  • 300 minutes (+30 free minutes) - $600.00

What happens during a psychic reading?

If you’ve never taken part in a psychic reading before, you’re likely feeling nervous, apprehensive, or maybe even a little scared about the whole process - that’s natural, but we promise you - you have nothing to worry about. Our friendly team of readers will help to put your mind at ease by answering any questions that you might have, ensuring you’re in the right state of mind for the rest of your session.

In general, our phone psychic readings follows this structure:

  • First, you’ll choose a reader from our available readers page - we have lots of different readers on hand to chat with you, specialising in a wide variety of different areas of mediumship. You can choose from clairvoyants, astrologists, numerologists, Tarot Card readers, Angel Card readers, psychics, and mediums here at Psychic Sofa, so you’re sure to find a reader that fulfils your needs.
  • Once you’ve selected your reader, it’s time to get in touch! You can choose to pay using your credit or debit card by calling us on 1300 268 936.
  • After this, you’ll be prompted to enter your reader’s PIN by the automated service. Do this, and your reader will be with you shortly.
  • Once connected, your psychic reader will take some time to introduce themselves and will ask you questions regarding what you’re expecting to get from the reading. By doing this, the reader ensures that you feel cared for and supported throughout the session. This allows you to be in the correct state of mind for the reading, which often leads to a more successful session.

It’s difficult to know exactly how long you need your session to be before it’s in progress, so don’t worry if you’ve asked for too much or too little time - you can always request an extra 10, 20, or 30 minutes at the end of the call. An automated prompt will help you to do this should you require assistance.

How does the psychic connect with me?

Whilst you may initially think that a telephone psychic reading may be less accurate due to the absence of a physical connection, this isn’t actually the case. Many psychics state that they actually give more accurate readings over the phone as they cannot focus on physical distractions and instead must focus solely on their gift and your voice.

The use of tools, such as cards and crystals, are also incredibly important during a psychic reading by phone, as this enables the reader to amplify the connection between the two of you, which assists the reading immensely.

How should I prepare for a reading?

Preparing for your reading is an incredibly important step; those who are mentally prepared for their reading are often far more open during their session, which allows them to be more engaged in the reading on the whole.

In general, the best way to prepare for a psychic reading session is to try to set some loose goals, such as the following:

  • What would you like to learn?
  • What questions would you like to ask?
  • Which topics are you interested in learning more about?
  • What guidance would you like to receive?

Once you know what your goals are for the session, you’ve got a basic structure to follow - simply ask these questions and let the responses guide you through the rest!

What happens if I don’t feel a connection with my chosen reader?

Each person is different and that means that what works well for one person may not work at all for another. This is particularly true when it comes to psychic readings; if you’re paired with the wrong reader, your session may not be as enjoyable as you’d like, or may not offer you the answers that you were seeking.

So, what happens if you and your chosen psychic don’t connect with each other? It’s simple really - you’ll have the option to end the call early. You can find more information on or refunds policy and money back guarantee by clicking here.

What should I do if my psychic tells me that something bad will happen?

During a psychic reading, there’s always a chance that you’ll receive some insight that you don’t view as strictly positive, but that’s nothing to worry about. During the session, your chosen reader will look to offer guidance and advice to help you on your journey, rather than just delivering bad news. It’s important to bear in mind that your psychic does not predict the future; your psychic uses intuition and their gift to gain insight into your life and the troubles that you may be facing - your future is still yours to decide!

Do you need to be religious to take part in a psychic reading?

No, not at all! One of the best things about a phone psychic reading is that you do not have to have any religious alignment at all - you simply need to be open to the experience throughout the session, with those who are more open often finding more of the answers that they seek. If you are religious, this won’t be an issue either; it’s just important to remain calm and open minded throughout your reading.

To take part in a psychic reading session today, simply call our phone lines on our premium number, 0905 789 1111 (calls cost 80p per minute plus your network access charge), or our card payment line, where you’ll be able to pay using our convenient minutes wallet system.

What topics can I ask about during the session?

This is entirely up to you, as you will likely be the one who guides the session’s direction using your energy, feelings, and intuitions. In general, there are a few topics that are frequently asked about, which are:

If you have anything you’d like to ask regarding these topics, or one of your own, be sure to talk to your chosen reader during your session.

Is there anything that a psychic can’t talk to me about?

The general rule for asking questions is to be as open as possible - don’t go searching for definitive answers, as your psychic likely won’t be able to offer these. Psychic readers will not be able to tell you your future, instead they are able to predict possible scenarios that you may encounter and offer advice on how best to tackle these problems. By following the advice and guidance of a psychic reader, you’ll likely be able to lead a happier and healthier life.

What kind of psychic tools are used during your readings?

There are many different tools used by our readers here at Psychic Sofa, each of which allows our psychics to read your energy and offer you insight in new and exciting ways. Some of these methods may be familiar to you, whilst others may not - by trying new methods you’re able to find which options work best for you.

One of the most popular tools used by our readers are Tarot Cards and Angel Cards, which both use a selection of cards to read into the energy and aura of the sitter. These cards are a great way to introduce yourself to the world of psychic readings if you have never taken part in one before, as the format is familiar and calmer than other sessions may be.

You can browse our talented readers and find out more about how they conduct their readings by clicking here!

How can I get in touch?

You can contact our fantastic selection of psychics, mediums, Tarot Card readers, Angel Card readers by phone, text or email, and we even have a range of wallet bundles that can offer up to 48 free minutes should you choose our largest bundle.

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